Contact us

We reply to every message within 1–2 working days.

General

Questions about the platform, feedback, press.

hello@zawajlink.com

Privacy & Data

Data access, deletion, GDPR requests.

privacy@zawajlink.com

Safety & Abuse

Report a user, harassment, urgent safety issues.

safety@zawajlink.com

Before you write

To help us respond faster, include:

  • Your registered email address (if you have an account).
  • A clear description of your question or issue.
  • Any relevant URLs or screenshots.

Reporting a user

The fastest way to report a user is through the platform itself:

  • Open their profile and click ⚠ Report.
  • Or, in any chat, report a specific message.

Reports are reviewed within 24 hours. If you are in immediate danger, please contact your local emergency services first.

Data deletion requests

To delete your account and all associated data, email privacy@zawajlink.com from your registered email address. We complete deletions within 30 days.

Response times

General questions 1–2 working days
Safety reports Within 24 hours
Privacy / GDPR Within 30 days
“And cooperate in righteousness and piety, but do not cooperate in sin and aggression.”
— Al-Ma'idah 5:2